Operations and Technology Manager

Director of Operations & Technology

Path to COO & Profit Sharing

Remote (Must Be Located in NY or NJ)

Base Compensation: $180,000

Long-Term Opportunity: COO Leadership Track with Profit Sharing

 

Overview

We are an established, growing professional services business seeking a Director of Operations & Technology to partner directly with the CEO and help drive the next stage of growth.

This is not a maintenance role.

This is a builder role.

The foundation is already in place. The right person will strengthen systems, improve execution, leverage technology and AI, and help create the operational infrastructure needed to support long-term growth.

The successful candidate will begin by owning operational execution and technology initiatives, with a clear path toward broader leadership responsibilities and eventual COO-level involvement.

This role is ideal for someone who enjoys turning ideas into reality, building scalable systems, leveraging technology, and creating operational excellence.

 

What You’ll Be Responsible For

Operations & Execution

• Evaluate and improve workflows across the organization

• Identify bottlenecks and implement practical solutions

• Build systems that improve efficiency, consistency, and scalability

• Create, refine, and maintain SOPs, training materials, and documentation

• Lead operational projects from concept through implementation

• Ensure key initiatives are completed with urgency and follow-through

Technology, AI & Automation

• Evaluate current technology stack and identify opportunities for improvement

• Research, test, and implement AI tools that create leverage

• Improve automation throughout the organization

• Build operational visibility through dashboards, reporting, and metrics

• Continuously evaluate emerging technologies that can improve performance

Leadership & Growth

• Partner directly with the CEO on strategic initiatives

• Help operationalize growth plans

• Improve onboarding, training, and accountability systems

• Support operational leadership across the organization

• Over time, take on increasing leadership responsibility as the business scales

 

The Ideal Candidate

• Thinks in systems, processes, and leverage

• Has a bias toward execution

• Is highly organized and accountable

• Naturally identifies opportunities for improvement

• Is comfortable using technology and AI to solve business problems

• Can move between strategy and execution

• Communicates clearly and directly

• Takes ownership without being asked

• Wants to build something meaningful over the long term

 

Long-Term Opportunity

This role is designed for someone who wants more than a job.

The individual who demonstrates strong execution, leadership, business judgment, and operational impact will have the opportunity to grow into a broader operational leadership role with profit-sharing participation tied to company growth and success

Email resume: connie@maiplacement.com