Customer Service Rep

Customer Service Representative

Newark, NJ | Onsite

$60K–$75K

Monday–Friday | 9:00 AM–5:00 PM

Position Overview

Growing supply chain company seeking a Customer Service Representative to manage customer accounts, process orders, and coordinate with internal teams to ensure a seamless customer experience.

The Ideal Candidate

• Experience managing multiple customer accounts simultaneously

• Strong multitasking and organizational skills

• Tech-savvy and able to learn new systems quickly

• Strong communication and problem-solving abilities

• Spanish speaking is a plus

Key Responsibilities

• Manage customer accounts and serve as the primary point of contact

• Process and track orders from entry through delivery

• Communicate order updates and resolve customer issues

• Coordinate with internal teams to ensure timely fulfillment

• Maintain accurate customer and order records

Qualifications

• 2+ years of customer service, account management, or order processing experience

• Experience working with CRM, ERP, or similar business systems

• Proficiency in Microsoft Office

• Strong attention to detail and follow-through

Apply Now: Send resumes to nechi@maiplacement.com