Job # 5378
Mai Placement
Senior Billing Manager
Brooklyn, NY
$100,000–$120,000
Reports To: Senior Leadership / Finance
Team: 3 direct reports
We are seeking a hands-on Senior Billing Manager to take full ownership of the billing and accounts receivable function for a growing service-based organization.
This is not a traditional accounting role. The focus is on billing operations, AR, team leadership, problem-solving, and cross-functional execution.
What You’ll Own
Lead and develop a billing/AR team of three.
Own day-to-day billing and accounts receivable operations.
Manage weekly, monthly, and on-demand billing cycles.
Oversee contract-based, hourly, and other service billing structures.
Improve billing accuracy, workflow, efficiency, and accountability.
Resolve billing discrepancies by working directly with customers and Operations.
Make sound decisions around billing disputes, adjustments, credits, and collections.
Identify recurring issues and fix the underlying process.
Partner closely with the Controller and operational leadership.
Represent Billing in management discussions and take ownership of issues through resolution.
What We’re Looking For
Strong experience in billing, accounts receivable, or revenue operations.
Experience managing and developing a small team.
Strong understanding of AR processes and billing controls.
Experience in a service-based business strongly preferred.
Comfortable working across Finance, Operations, and customer-facing teams.
Strong judgment and confidence making decisions.
Able to investigate discrepancies instead of simply processing transactions.
Hands-on, organized, accountable, and comfortable operating in a fast-moving environment.
What Success Looks Like
Billing runs accurately and consistently without senior leadership needing to manage the department.
AR issues are identified and resolved faster.
Billing disputes do not sit unresolved between departments.
The team has clear ownership, priorities, and accountability.
Processes become more efficient and scalable.
Billing becomes a strong operating partner to Finance and Operations rather than a downstream administrative function
Email Resume: Joel@maiplacement.com